ACCESSIBILITY STATEMENT

OUR COMMITMENT TO ACCESSIBILITY

Dr. Greenthumb's is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

CONFORMANCE STATUS

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

ACCESSIBILITY FEATURES

Our website includes the following accessibility features:

Navigation

• Consistent navigation structure across all pages
• Skip navigation links to bypass repetitive content
• Keyboard-accessible menus and interactive elements
• Descriptive page titles and headings

Visual Design

• Sufficient color contrast between text and backgrounds
• Text resizing support up to 200% without loss of functionality
• No content that flashes more than three times per second
• Visual focus indicators for keyboard navigation

Content

• Alternative text for meaningful images
• Descriptive link text that makes sense out of context
• Form labels associated with their input fields
• Error messages that clearly describe the issue

Technical

• Semantic HTML markup for screen reader compatibility
• ARIA landmarks and labels where appropriate
• Compatible with common assistive technologies
• Mobile-responsive design

KNOWN LIMITATIONS

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations and potential solutions:

• Third-party content: Some content from external sources (embedded videos, maps) may not be fully accessible. We are working with our partners to improve this.
• PDF documents: Some older PDF documents may not be fully accessible. Contact us for alternative formats.
• Interactive maps: Our store locator map may have limited screen reader support. Text-based location lists are provided as an alternative.

REQUESTING ACCOMMODATIONS

If you need information in an alternative format or require assistance navigating our website, please contact us. We are happy to provide:

• Information in alternative formats (large print, audio, etc.)
• Phone assistance with online ordering or inquiries
• Support for completing forms or applications

ASSESSMENT & ONGOING EFFORTS

Dr. Greenthumb's assesses the accessibility of our website through:

• Self-evaluation using automated accessibility testing tools
• Manual testing with keyboard navigation and screen readers
• Feedback from users with disabilities
• Periodic third-party accessibility audits

We are committed to conducting annual accessibility audits and continuously improving our digital properties.

ENFORCEMENT

If you are not satisfied with our response to your accessibility concern, you may escalate the matter to:

TECHNICAL SPECIFICATIONS

This website relies on the following technologies for accessibility:

• HTML5
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.